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Certain Services may be eligible for a refund if requested within 24 hours from the date of purchase, including the first auto-renewal of the subscription, provided that the Service has not been accessed or used. Where applicable, approved refunds will be processed to the original payment method within 3-5 working days. Please note that certain Services may not qualify for refunds, and in such cases, the respective service-specific terms and conditions shall apply. For cancellations or eligible refunds, contact in-app chat support at https://kukufm.com/chat or email us at support@kukufm.com.

Certain Services may be eligible for a refund if requested within 24 hours from the date of purchase, including the first auto-renewal of the subscription, provided that the Service has not been accessed or used. Where applicable, approved refunds will be processed to the original payment method within 3-5 working days. Please note that certain Services may not qualify for refunds, and in such cases, the respective service-specific terms and conditions shall apply. For cancellations or eligible refunds, contact in-app chat support at https://kukufm.com/chat or email us at support@kukufm.com.

Certain Services may be eligible for a refund if requested within 24 hours from the date of purchase, including the first auto-renewal of the subscription, provided that the Service has not been accessed or used. Where applicable, approved refunds will be processed to the original payment method within 3-5 working days. Please note that certain Services may not qualify for refunds, and in such cases, the respective service-specific terms and conditions shall apply. For cancellations or eligible refunds, contact in-app chat support at https://kukufm.com/chat or email us at support@kukufm.com.

To get an invoice for your transaction, kindly open the message that you have received on your WhatsApp from KUKUFM. Kindly reply "Receipt" on the same message to receive the receipt for your subscription. Android users can follow the steps below: Open the Kuku FM app > Go to Settings > Click on Premium Settings > Click on Download Invoice > Choose to download it or send it to your email.

The Monthly premium plus plan (Family plan) allows usage on up to 4 devices, whereas the Monthly and Annual premium plans are limited to a single device each.

KukuFM coins are an in-app currency that you can purchase & use to unlock episodes of VIP shows. You can also earn these coins for free by various actions.

Not at all! Your coins will unlock any episode you would like to listen as long as you maintain the balance. In case you find yourself out of coins, it' an easy-peasy top up from our Store.

No, you don't need to purchase coins if you have a premium subscription.

Yes, you can earn free coins by listening to the unlocked episodes of VIP shows & by daily check-ins. You can use these coins to then unlock the episodes.

Points are just used to rank you in the leaderboard. To unlock episodes of VIP shows, you need coins which you can either purchase from the store or earn by daily checkin.

We've made some changes, and now we offer premium audio content through our plans. Ramayana, Mahabharat, and the Quran are still free, though! Thanks for your understanding. 📚🎧😊